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How zh88app Handles Your Personal Information

This Privacy Policy covers what data we collect when you open an account, make a deposit through JazzCash, Easypaisa, or Raast, and use the platform — and exactly what we do with it.

Account Data ProtectionJazzCash & Easypaisa Payment PrivacyCookie ControlsData Retention PolicyContact for Data Requests
zh88app How zh88app Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply consistent data-handling practices across every part of the account — from the moment you register to every transaction you make via Raast or Easypaisa. The four points below describe our approach to security, cookies, retention, and your right to request changes.

Account Security

Account access is protected by OTP verification sent to your registered mobile number. We do not store payment PINs for JazzCash or Easypaisa — those stay inside your wallet app.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly. You can block non-essential cookies through your browser settings at any time.

Data Retention

Active account data is kept while your account is open. After closure, we retain transaction records for the period required under applicable rules, then delete them on schedule.

Requesting Changes

Write to our support team with your registered number to request a copy of your data, correct an error, or ask for deletion. We confirm receipt within one working day.

DATA CONTACT PATHS

How to Reach Us About Your Privacy

You have the right to ask what data we hold, request a correction, or ask us to delete your account information. Our support team handles privacy requests separately from general account queries — so your request goes to the right place without delay. Reach us through any of the channels below.

Team online

Email Privacy Request

Send your data access, correction, or deletion request to our support email. Include your registered mobile number so we can locate your account record quickly.

Live Chat

Start a live chat session from the account dashboard and select the privacy topic. Our team will confirm receipt and give you a response timeline.

Account Settings

Some data preferences — like marketing communications — can be updated directly inside your account settings without contacting support at all.

Common Questions About Your Data on zh88app

These are the questions we hear most often about how your information is handled. If your question is not covered here, reach us through live chat or email and we will respond directly.

We collect your name, mobile number, and the wallet details you use — JazzCash, Easypaisa, or Raast. We also log your device type and IP address to protect your session.

No. Your wallet number is used only to process your deposits and withdrawals. We do not share it with advertisers or unrelated third parties.

Transaction records are kept for the period required under the rules of the jurisdiction we operate in. We tell you the exact timeframe when you submit a closure request.

Yes. Send a deletion request through live chat or email with your registered mobile number. We confirm receipt and let you know what data must be retained by regulation.

We use session cookies for login stability and analytics cookies for performance monitoring. Non-essential cookies can be blocked in your browser settings without affecting account access.

Contact our support team via live chat, state the field that needs correcting, and we will update it after verifying your identity through the OTP linked to your mobile number.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.